Shifting Away from Service

26 October 2010 | In Business & Finance | American Executive November 2010 issue
Written by: Brad Dawson

Can you feel it? There is a fundamental shift occurring in the global marketplace. It is the start of a new economic era—a new business revolution. Are you ready to evolve your business, or will you remain hopelessly out of date?

Simplistically, the US has evolved through three economic eras: agriculture, manufacturing, and (now) services. Just as the agricultural age evolved from family farms to large agribusiness concerns and manufacturing jobs were sent overseas, the services industry is in a similar transition.


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